Frequently Asked Questions
Frequently
Asked Questions
Top tips for renting a car in Tanger Med Port
What do I need to rent a car ?

Bring your driver's license (you'll need to have held it for at least a year), your passport, and a credit or debit card in your name. You'll need to be 21 or older. Most nationalities don't need an international permit, but contact our team if you're unsure.
What type of driver's license do I need to drive in Morocco ?

A regular license from the EU, UK, US or Canada works fine on its own. If yours isn't written in French, English or Arabic, you'll also need an International Driving Permit alongside it.
Can anyone beside the reservation applicant drive the car ?

Yes — just make sure every driver brings their license to pickup. There's a small daily fee for each extra driver. If someone can't be there in person, send us copies of their license and passport at least a day before.
Is it acceptable if the person who reserved the car is not the one who will be driving it?

Yes, reservations can be made by individuals who won't be the car's primary driver. It's important to confirm the designated driver's information in advance to ensure the reservation process.
Can I rent a car without a reservation?

You can, if we've got a car free when you land. That said, don't count on it in July or August — walk-ins get turned away more often than not during peak season. Booking a day ahead solves this.
Can I cancel my reservation?

Yep, no charge if you cancel more than 48 hours out. Inside that window, we'll bill you for one day's rental — that covers the car we held for you.
For how many days can I reserve a rental car?

Up to a month. Need it longer than that? Just contact our team and we'll work out a rate.
What happens if I arrive late for car pickup due to a delayed ferry

If your ferry is delayed, contact us as soon as you're aware you'll be more than 2 hours late from the scheduled pickup time. Failure to notify us may result in the reservation being canceled one hour after the scheduled pickup time.
Is a one-way rental more expensive than a round trip?

Yes, there is an extra fee, but we walk you through it during booking—so the drop-off is already included in the price, not added on as a surprise
Which cities can I drop the car off in?

Tangier, Rabat, Casablanca, or Marrakech. All four are included with no extra drop-off fee.
What if my drop-off city isn't on the list?

Message us before booking and we'll tell you honestly whether it's possible and what it would involve.
How do you arrange the drop-off?

We coordinate the drop-off with you before you reach your final city, so someone's expecting the car when you arrive.
Can I still cancel a one-way rental?

Yes, free of charge up to 48 hours before your pickup time.
Do I need to pay anything upfront to book?

No, no upfront payment is required to reserve.
Can I book a driver for just one day, or only for a whole trip?

Yes, you can book a driver for a single day trip or for your entire stay — whatever fits your plans.
Is Rental with Driver the same as a taxi?

No. A taxi takes you from one point to another. A driver booked through us stays with you for the length of your trip, adjusting to your pace and stops.
What languages do your drivers speak?

French, English, and Arabic.
Is a driver more expensive than renting the car myself?

Yes, since you're paying for a person's time and knowledge of the roads, not just the car. Self-drive rental costs less if you're comfortable driving yourself.
How is the pickup arranged?

The same way as our standard rentals — confirmed before you board your ferry, so your driver is ready when you land.
Can I cancel if my plans change?

Yes, free of charge up to 48 hours before your scheduled pickup time.







